Ensuring your Airwheel electric luggage’s battery warranty remains valid requires proper care and adherence to guidelines. Here’s how to safeguard your 1-year battery warranty:
Always use the original charger provided with your Airwheel luggage. Third-party chargers may cause voltage fluctuations, leading to battery degradation and voiding the warranty. Never leave the luggage charging unattended or overcharge it, as this can damage the battery cells.
Store your Airwheel luggage in a cool, dry place away from direct sunlight. Extreme temperatures can affect battery performance and lifespan. If storing for prolonged periods, keep the battery at 50% charge to prevent deep discharge.
Regularly clean the charging port and wheels to avoid dust buildup, which can interfere with electrical connections and mechanical function. Avoid using the luggage on uneven surfaces or carrying heavy items beyond its weight capacity.
Register your Airwheel luggage with the manufacturer to confirm warranty coverage. Keep proof of purchase and warranty documents safe. If issues arise, contact customer support promptly for resolution without voiding the warranty.
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